It's FREE Shipping on 95% Of Our Vitamin Supplement Products!

  • We have additional $10 charges for Hawaii, Alaska, Virgin Islands & Puerto Rico orders
Shipping Information

We can ship internationally depending on weight and country of origin. A quote can be requested. Very heavy items such as bedding and saunas require a shipping charge depending on your exact location and might include a handling fee as indicated on the items information page.

Re-shipping due to a wrong address submitted to us is excluded from free shipping. Please double check your order before submission.

Nutritional Institute Offers FAST Shipping

Many of our products ship on the same business day. Cut off for same business day shipping is 1 PM CST.

Most orders ship in 24 hours or less. Usually less-Shipping is via UPS, Fed Ex, USPS & Various Freight carriers for larger items.

For faster processing and delivery you can have your order shipped:

  • Three-Day Expedited Shipping (Delivers In 3 Business Days).
  • Two-Day Expedited Shipping (Delivers In 2 Business Days).
  • One-Day Expedited Shipping (Delivers In 1 Business Day).

Additional fees apply for faster delivery methods. Orders must be placed by 1 PM CST for same day shipping. No Saturday or Sunday delivery.

Shipping Fees for Large Items

Shipping fees for larger items such as treadmills, appliance, air filtration are either included in the product price, or will be calculated based on your address. We ship using UPS, Fed Exp. USPS, Roadrunner, Conway and other reputable freight carriers. The carrier is chosen by our warehouse to assure the fasters and fastest way of transit to you location and for your particular merchandise.

International Orders

Due to extended shipment time frames, most U.S. territories (like Puerto Rico and Guam) are not included in our two-day professional/three-day patient shipping guarantee. To place an international (outside U.S.) order, call 1-866-556-9457 or consider our Ebay global service. All international orders are charged UPS book rate (whenever possible). Nutritional Institute is not liable for delays or losses due to Customs or import taxes and is unable to refund shipping charges for orders that are denied entry.

Heat Sensitive Orders

Products requiring shipment in a cool environment (perishable and frozen items) are subject to special shipping procedures due to their sensitive nature to ensure customers receive products in good condition. Nutritional Institite recommends that heat sensitive products ship with Overnight Delivery. Heat sensitive products ordered after 6:30 pm Thursday and before 6:30 pm on Friday will be shipped out Monday when Overnight Delivery is requested.

Out of Stock Items

If an item ordered is out of stock, you will receive the remainder of your order with the out of stock item on back order. We will ship your out of stock item as soon as it is available, usually within 10–14 business days. You will only be charged for your out of stock item when it is shipped.

Products Not Eligible for Return

  • Rx Products
  • Special Order items (as indicated on product pages)
  • Heat Sensitive Items

Price Changes

All prices are subject to change without notice. Not liable for errors or omissions.

  • Nutritional Institute
  • PO Box 7100
  • Grayslake, IL 60030


  • Nutritional Institute
  • 75 Commerce
  • Suite 7010
  • Grayslake, IL 60030
  • Phone: (866) 556-9457
  • Fax: (847) 223-5678

Any Questions? Please call our customer service specialists at 866-556-9457 from 9 am to 6 pm central and many days up until 11 pm and weekends!