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Nutritional Institute Makes Healthy Living Easy!
Over 40,000 healthy, fun & functional products to make life that much better. You will find the top Professional brand supplements, including Metagenics, Thorne Research, Pure Encapsulations, Davinci Labs, Designs For Health & Hundreds more! Thousands with FREE 2 Day Air Shipping, private sales and gifts!
Natural Beauty brands like Burt's Bee, DermaE, Shikai - and we offer exercise equipment, pet supplies & vitamins, portable saunas, water distillers, juicers, blenders, Emergency Preparedness Items, eco Scooters and motorized bikes, herbs, vitamins, whole house water filtration systems, clean air machines, organic bedding, garden, clothing & foods, homeopathy, green toys, infrared mats, solar stoves, treadmill desks, clearlight saunas & more.
We will help you Find the best products to fit your healthy lifestyle!
Our mission is to empower people of all ages to be healthier, feel more confident and function at their highest level, physically, mentally and emotionally.
We believe that, given the proper tools, anyone can make healthy choices. “Health is Wealth,” means having good health is more valuable than having material wealth.
Living longer and stronger transcends race, age, and beliefs. Our quest is to provide healthy alternatives that keep up with the increasing needs of our customers to live healthy lives.
We’ll provide you and the access of your pets to thousands of healthy products, healthy foods & health education and environmental news.
Why You Can Count On Us
Nutritional Institute is committed to the astonishing benefits of fulfilling true nutritional needs, helping turn you into a healthier, more confident and happier person.
What you can expect from us:
High quality products
Safe climate-controlled storage
Secure online ordering
Returns and Exchanges
No problem! Unopened products that you've had for less than 30 days can be returned to:
Nutritional Institute, LLC
PO Box 7010
Grayslake, IL 60030
Important Note: You may return an unopened item for a full refund at any time within 30 days of purchase given it is in original condition and unopened. Opened items and refrigerated products (i.e. probiotics) may not be returned. If we receive opened items or refrigerated products, they will be discarded, and no refund will be issued.
Please enclose a copy of your packing slip or a copy of your order from your online Order History on your Nutritional Institute website account.
Only what you actually paid for the product(s) minus all applied discounts will be credited back to your account. Please allow us time to both process the return(s) and post the credit back to your card.
Please note that we are unable to guarantee specific results from our supplements. We do, however, guarantee that the products we offer are of the highest quality obtainable.
These items must be unopened and in new condition. Returns of products that have special shipping restrictions imposed by the U.S. Department of Transportation cannot be accepted; the detail page for these products will indicate if these restrictions apply.
Some Health & Personal Care products are not returnable, including:
- Cholesterol monitors
- Diabetic/glucose monitors
- Sex & Sensuality items
- Rx Products
- Special Order items (as indicated on product pages)
- Heat Sensitive Items
All prices are subject to change without notice. Not liable for errors or omissions.
If the item you purchased from Nutritional Institute isn't returnable, you'll see a message about that in our Online Returns Center. If you have a problem with one of these items, please contact Customer Service.
We are unable to accept returns older than 30 days.
We are proud of the quality of our products and want to make sure you are completely satisfied. Your satisfaction of our product is completely guaranteed.
Thank you for your business with Nutritional Institute. Life is good, but better when you and your pets are healthy.
Frequently Asked Questions
Our Customer Service is Available by Phone or Live Chat
Monday – Friday 9am – 5pm Central Standard Time
Or if you need to speak to someone immediately, we will do our best to handle your urgent after hours concern as soon as possible.
Please check our FAQ section below.
Your 100% satisfaction is of primary importance to all of us at Nutritional institute.
PO Box 7010
Grayslake, IL 60030
Phone: (866) 556-9457
Fax: (847) 223-5678
Can I modify my order?
Most orders you place with us at www.Nutritionalinstitute.com enter the shipping process very quickly (within minutes of order placement) so we can get your items to you as soon as possible. If we can catch it, we certainly can cancel and or modify.
Can I expedite the shipping of my order?
Depending on the items, we use USPS or UPS on all online orders. You will be prompted to select a shipping speed and method during the ordering process!
Can I pay by cheque?
Absolutely. To order by phone, and for hours of availability, please call us at +1 866-556-9457 Toll Free!
When will I receive my order?
Typically, you can expect to receive your www.Nutritionalinstitute.com shipment within 3 to 7 business days. If you choose a faster shipping method, your order will be delivered quicker than 3 to 7 10 business days.
- What is the status of my order?
Answers vary, and generally depend on the order. Our staff monitors all purchases processed through www.Nutritionalinstitute.com and can give tracking numbers if they are available. The day your order is shipped, you will receive a notification via e-mail.
- What if I don’t receive my order?
E-mail us your shipping information and your order number, and we'll contact you after we've checked with our mail providers and suppliers to find out the cause of the delay. To contact us, click here .
- What if I received the wrong item?
All orders are verified in our system prior to shipping, but occasionally mistakes do happen. If your order is incorrect in any way, please contact us, and we'll take care of it immediately! To contact us, click here.
Can I return any items I purchased?
Click here to view return policies by product.
- What is my password?
A password will be assigned the first time you make a purchase at www.Nutritionalinstitute.com. If you forget it, e-mail us and we'll forward your password to you. To contact us, click here.
- What happens if my password doesn’t work?
If you have a problem with your password, e-mail us, and we'll be glad to assign you a new one. To reset your password, click here.
- What kind of products would you recommend for a person with my condition?
We do have natural health practitioners available to consult over the phone. You can set up a telephone consultation click here.
However, we do have several areas on www.Nutritionalinstitute.com where feature and recommend products you can check out by clicking here
Still need help?
If you're unable to find the answers you need, please don't hesitate -- Contact Us!